What is in place to support libraries to deliver this service?

Our support offer to public libraries includes:  

  • online NHS App drop-in live sessions to help library staff with any questions 
  • knowledge exchange sessions online to share what’s working well and collaborate on solving any issues 
  • evaluation tools for libraries to demonstrate support the offered and capture case studies The Good Things Foundation offer of free data packs that libraries can give to service users  

We are in the process of reviewing and updating these resources. These will be updated regularly, and then when the NHS App updated we’ll update the resources again in line with its new look and function.