Quick help for the Hub
The NHS Knowledge and Library Hub delivers simple searching to get you rapidly to the evidence you need. This page offers very short videos on how to complete key tasks. The “More” link provides an FAQ style alternative. We also have a brief video introduction that covers the key features of the Hub.
July 2026 saw changes to where you find certain functions on the Hub. Recent searches and saved items are available via the MyEBSCO button (located top right). You need to login with OpenAthens and your MyEBSCO will either be labelled Researcher or with your name.
Most Hub users have access to a local team of specialist librarians who are happy to help with any questions. You can contact them via the Ask-a-librarian link on the Hub or find them on HLISD.
Getting started
The Hub is designed to provide a rapid simple search across high quality knowledge and evidence resources. It includes journal articles, guidance, evidence summaries such as BMJ Best Practice and books.
Help with OpenAthens
Search the Hub more effectively
Saving and sharing
Once you are logged in using OpenAthens you can save articles or searches and come back to them later. Note – the location of these features has moved to the MyEBSCO / Researcher button top right once logged in.
Getting further help
| Q. Is there a full guide to searching the Hub? A. An extensive collection of guides is available for EBSCO Discovery Service (the generic name for the Hub) | Q. How do I contact someone to help me? A. Please use the Ask-a-librarian link (a small chat bubble icon bottom right) on the Hub or search for your Knowledge and Library Service team on HLISD. |
| Q. I think this page should have information on… A. Please email the Service Desk (helpdesk@knowledgehub.freshservice.com) | Q. Can someone run me through the options? A. A video walk through is available which guides you through in less than ten minutes. |