Our work

Healthcare is a knowledge industry and in our role to enable, support and develop that, we have a clear vision…

‘NHS bodies, their staff, learners, patients and the public use the right knowledge and evidence, at the right time, in the right place, enabling high quality decision-making, learning, research and innovation to achieve excellent healthcare and health improvement.’

NHS knowledge and library services staff play a business-critical role. The contribution of healthcare library and knowledge services to education, lifelong learning, research and evidence-based practice is widely valued, supplying the evidence base to the service to make decisions on treatment options, patient care and safety, commissioning and policy, as well as to support lifelong learning, undertake research and drive innovation.

Knowledge for Healthcare 2021-2026 sets the strategic direction for the development of NHS knowledge and library services. The priorities are to enable all NHS staff and learners to benefit equally from high-quality knowledge services, and optimise the expertise of knowledge and library teams to inform decision making.

The report Library and Knowledge Services Value Proposition: The Gift of Time identifies key benefits of a library and knowledge service within an NHS organisation and, specifically, the specialist roles embedded within NHS teams.

Read the latest news about NHS Knowledge and Library Services by viewing previous issues and subscribing to Spotlight on Knowledge for Healthcare

The Knowledge for Healthcare Board have oversight of the delivery of the Knowledge for Healthcare Strategy, provision of policies and ensure the development of NHS funded knowledge and library services in England so they can deliver value to the NHS by:

•  Ensuring use of evidence from research across the health service
•  Underpinning improvements in patient care, safety and outcomes
•  Maximising value for money;  informing investment decisions
•  Enabling the development of a flexible NHS workforce that is open to innovation

Polices provide recommendations to guide the delivery of NHS knowledge and library services.

• NHS Library and Knowledge Services in England Policy
• Funding for NHS Knowledge and Library Services in England: indicative guidance
• Library and Knowledge Staff Ratios Policy
• Learning Space within NHS Knowledge and Library Services in England
• Emotional support for embedded knowledge specialists working in clinical settings

The Quality Improvement Outcomes Framework enables NHS organisations to demonstrate their commitment to working with and enabling high-quality, proactive NHS knowledge and library services to equip the organisation, staff, learners and patients to make decisions informed by evidence from research and knowledge mobilised by knowledge and library specialists.

The senior team guide policy and lead on delivery of the Knowledge for Healthcare strategy as well as supporting our team of experts in their field to drive the NHS Knowledge and Library Service from a national and regional base.

As the strategic leaders in knowledge and library services for the NHS in England we regularly commission reports on relevant topics.

The impact of AI, machine learning, process automation and robotics on the information professions

This research report explores the impact of the 4^th Industrial Revolution and the associated technologies of AI, machine learning, process automation and robotics on the information professions.

Supporting learning health systems

Dr Tom Foley has produced  the report: The Role of Health Education England Knowledge and Library Services in Supporting Learning Health Systems.  This  maps the work of NHS Knowledge and Library Services teams nationally and locally onto the Learning Health System Framework.  It is based on interviews, workshops and a review of internal and publicly available documents and is available in summary.

The Topol Review

The Topol Review outlined recommendations to ensure the NHS is the world leader in using digital technologies to benefit patients. It will involve implementing technologies such as genomics, digital medicine, artificial intelligence and robotics at a faster pace and on a greater scale than anywhere else in the world.

This work led to the creation of the Topol Digital Fellowship which provides health and social care professionals with time, support and training to lead digital health transformations and innovations in their organisations.

Other publications

We are also keen to share other published work and research from our own expert knowledge and library specialists and have collated a collection with references.

To create a future-ready NHS we need to bridge the gap between evidence, knowledge and frontline care.  Spearheaded by NHS Knowledge and Library Services, health and care Arm’s Length Bodies in England which take a leading role in producing and publishing evidence, information and knowledge, have agreed a concordat. This complements the partnership agreements which already exist between our organisations.  

Every day across the healthcare sector in England more than a million decisions are made that have a profound and lasting impact on people’s lives and which influence the quality of healthcare and the cost of services.

#AMillionDecisions highlights the value of knowledge and library teams to support the millions of decisions made every hour of every day across the whole health and care community.

We have a lot of short animations and videos designed to help you understand what we have to offer and how NHS Knowledge and Library Services in England can help you.

An important part of our role as a national team is to support the development of our colleagues delivering knowledge and library services across the country. We provide a host of products, services, support and training to those specialist, initially shared through a bespoke website.